Cancellations
You can change or cancel your Studio reservation with no additional charge at any time 3 hours before your reservation is set to begin by contacting hq@thelumenroom.com or cancelling from your original confirmation email. Upon cancellation, you will receive a credit for the amount of hours booked that can be applied towards a future reservation with us. Your credit will expire 18 months from the date of the original reservation. Cancellations and rescheduling requests received within 3 hours of the start time of your reservation will not be given a credit. NO REFUNDS WILL BE GIVEN.
Pets
We love pets! They are more than welcome to come into the space with you and your family. All we ask is that you bring appropriate cleaning supplies for any messes or hair left by the pet.
Capacities
Our max capacity in each space is 50 people (hard cap).
Food & Drink
You’re more than welcome to bring in any food or drink into the space. We ask that you follow TABC guidelines when it comes to alcohol in the space and please keep all food and drinks inside the suite.
When Do I show Up/Leave?
Please ensure that you include all setup and clean up time within the amount of time booked. Guests hosting events won’t have the ability to come any earlier than 10 minutes before their reservation start and must be out by the ending time.
Parking
Parking is free at all of our locations. Please check your confirmation email for specifics regarding the space you’ve booked.
Square Footage
Dallas White: 1300 sq. ft. Dallas Lifestyle: 1200 sq. ft. Fort Worth Galveston Ave: 1000 sq. ft. Fort Worth College Ave. 1200 sq. ft. Plano: 1600 sq. ft.
Speakers
Each space has Alexa-powered Bluetooth speakers.
wifi
Please contact us for WIFI password at 469-544-6960
lighting
We are solely natural light photography studio. If you're booked later in the day, please be mindful of sunset on the day of your reservation and plan accordingly. We do not provide additional lighting equipment beyond the overhead lighting.